Life is a cake and love is the icing on top of it. Without love, it becomes difficult to swallow life.
Can I view the venue before booking to see all the inclusions and get an idea of the space?
Yes, absolutely! Please contact Deb at 0449 121 171 to arrange a viewing.
Do I need to leave a deposit to secure the date, and when do I make payment for the balance?
A 20% deposit is required immediately to secure your date. 50% of the balance is due 60 days before the event, and the final balance is due 30 days before the event.
I have booked the venue from 4 pm to 10 pm but would like some extra time to set up my decorations. Is this possible?
Yes, we offer extra time for setup at $50 per hour. You can book this additional time on our website, which will be scheduled before your booked time.
Am I allowed to rearrange the included furniture to suit my event?
Yes, you and your helpers can rearrange the furniture. We only ask that it is returned to its original location before you leave.
Can I bring my own food and alcohol to the venue?
Yes, this is a BYO venue. You can arrange your own catering, and we have an undercover kitchen area, a large BBQ, space for a food truck, a large fridge that fits Costco trays, and three double fridges for your alcohol.
Can I bring my own DJ or band to the venue?
Due to past issues, we no longer allow hirers to book their own DJ. However, we recommend a DJ who understands and adheres to our restrictions, available on our website. Bands are allowed but must comply with our terms and conditions, including no musical instruments or microphones after 7 pm.
Is there a bond to pay?
Yes, a security bond of $500 is required 24 hours before your event. This bond will be held until the morning after the event to check for any damages, additional hours, or extra cleaning required.
Am I responsible for cleaning the venue after my event?
No, we handle the actual cleaning. We ask that you leave the venue tidy, pick up all rubbish, dispose of it in the correct bins, take down decorations, and take any excess rubbish with you. We will vacuum, wipe out the fridges, disinfect all surfaces, and clean the toilets.
Can I come back the following morning to collect my leftover food, drinks, gifts, and finish my tidy up?
Yes, this can be arranged for an additional fee of $100.
What does the host do that is included in the booking?
Your host will be there when you arrive to hand over the venue and ensure you are happy with everything. They will assist with setup and packing down. During the event, your host will perform general tidying, empty bins, refill toilet rolls, and adjust the music volume at 9 pm. They will be on call for the duration of the event for any extra duties. 20 minutes before the end of your booked hours, your host will start cleaning the areas you have tidied.
